Privacy Policy

Privacy Policy

Privacy Policy

At Gurkum, we value your trust and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard the information you share with us when you visit our website or place an order.

By using our website, you agree to the terms outlined in this Privacy Policy.

Information We Collect

When you use our website, we may collect the following information:

  • Full Name

  • Email Address

  • Phone Number

  • Shipping and Billing Address

  • Payment Information (processed securely through trusted payment gateways)

  • Order History

  • IP Address and Device Information

  • Browser type and website usage data

We collect this information to process your orders and improve your shopping experience.

How We Use Your Information

The information we collect may be used to:

  • Process and deliver your orders

  • Communicate order updates and shipping details

  • Respond to customer inquiries

  • Improve our products and website experience

  • Send promotional offers, newsletters, and updates (only if you choose to receive them)

  • Prevent fraudulent transactions and enhance website security

  • Comply with applicable legal and regulatory requirements

Payment Security

We do not store your debit card, credit card, UPI, or banking details on our servers.

All online payments are processed through secure and trusted payment gateways that use industry-standard encryption to protect your financial information.

Cookies

Our website uses cookies to improve your browsing experience.

Cookies help us:

  • Remember your preferences

  • Keep products in your shopping cart

  • Analyze website traffic

  • Improve website performance

  • Provide a better shopping experience

You can disable cookies through your browser settings, although some website features may not function properly.

Sharing of Information

We respect your privacy and do not sell, rent, or trade your personal information.

Your information may only be shared with trusted third parties when necessary, including:

  • Delivery and courier partners

  • Payment gateway providers

  • Technology and website service providers

  • Government or legal authorities when required by law

All third-party partners are expected to maintain the confidentiality of your information.

Data Protection

We implement appropriate security measures to protect your personal information from unauthorized access, misuse, alteration, or disclosure.

While we take every reasonable precaution, no method of data transmission over the internet is completely secure. Therefore, we cannot guarantee absolute security.

Marketing Communications

If you subscribe to our newsletter or promotional emails, we may occasionally send you updates about:

  • New product launches

  • Seasonal collections

  • Special offers

  • Discounts and promotions

You may unsubscribe from these communications at any time by clicking the unsubscribe link in the email or by contacting us.

Your Rights

You have the right to:

  • Access your personal information

  • Request corrections to inaccurate information

  • Request deletion of your personal data where legally applicable

  • Opt out of marketing communications

  • Contact us regarding any privacy-related concerns

Third Party Links

Our website may contain links to third-party websites. Gurkum is not responsible for the privacy practices or content of external websites. We recommend reviewing their privacy policies before sharing any personal information.

Updates to This Privacy Policy

Gurkum may update this Privacy Policy from time to time to reflect changes in our business practices or legal requirements.

Any updates will be posted on this page, and the revised policy will become effective immediately upon publication.

Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us:

Gurkum
Email: sakshishrih16@gmail.com
Phone: +91 9818173878

We are committed to protecting your privacy and ensuring a safe and secure shopping experience.