Terms & Conditions

Welcome to Gurkum. By accessing or using our website, you agree to the following Terms & Conditions. Please read them carefully before placing an order.

Products

We offer homemade pickles, sweets, snacks, and other food products. While we strive to ensure product accuracy, slight variations in colour, texture, or packaging may occur due to the handmade nature of our products.

Orders

All orders are subject to product availability and order confirmation.
Gurkum reserves the right to cancel or refuse any order due to stock issues, payment verification, or technical errors.
If a prepaid order is cancelled by us, the full amount will be refunded.

Pricing & Payment

All prices are listed in INR (₹) and are inclusive/exclusive of applicable taxes as mentioned.
We accept secure online payments and Cash on Delivery (where available).

Shipping

We aim to dispatch orders as quickly as possible. Delivery timelines may vary depending on your location, courier services, and unforeseen circumstances.

Returns & Cancellations

Food products cannot be returned once delivered unless the product is damaged, defective, or an incorrect item is received. Please refer to our Return Policy and Cancellation Policy for complete details.

Intellectual Property

All content on this website, including text, images, logos, and product photographs, is the property of Gurkum and may not be copied or used without permission.

Changes to Terms

Gurkum may update these Terms & Conditions at any time without prior notice. Continued use of the website indicates your acceptance of the updated terms.